Our customer commitment
At Tonbridge Coachworks, we appreciate the need to repair your vehicle to the highest quality finish
with the minimum of inconvenience and formalities along the way.
Our customer commitment is designed to deliver a service that matches our workmanship.
We:
• Supply written estimates.
• Can deal with your insurance company and handle all the formalities concerning authorisation and payment.
• Offer you a courtesy vehicle, subject to availability to keep you mobile.
• Supply you progress reports for your vehicle every 72 hours in a format of your choice.
• All our repairs are carried out within the requirements of your vehicles manufacturer programmes ensuring
your vehicles warranty is not invalidated.
• Apply the highest professional standards throughout, returning your vehicle to you washed and vacuumed.
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